Shenzhen Deshisen printing equipment co., LTD., is engaged in the inkjet printing, visual inspection, packaging automation, set design, research and development, production, sales and service as one of the high-tech enterprises, the main products are automatic tape machine and easy tear tape, automatic printing machine and packaging intelligent product checking machine and other packaging automation equipment and related auxiliary equipment.
Since its establishment, the company has been devoted to the development of printing and packaging machinery industry. With the strong scale and powerful strength, the company set the domestic several top engineers and widely absorbed the German, Japan and other non-standard automation equipment in the field of advanced design and manufacturing technology, launched a series of all the standard printing equipment and printing equipment, efficient boxes and corrugated packaging users at home and abroad to provide quality the diversity of the solution. We continue to create miracles in the market, with superior product quality and service, obtained all kinds of honors and qualifications, and won the recognition of the government, distributors and consumers in a short period of time, inheriting the praise of the market for many years, is the model enterprise of the printing industry in South China.
Looking forward to the future, we will firmly adhere to our ideals and beliefs, build enterprise by virtue, build business by essence, rely on the national market, integrate resources, and build a comprehensive flagship brand in the printing and packaging industry.
Warranty of after-sales service
一、Unpacking acceptance, installation and debugging
1. Arrival time of equipment and installation scheme:
The equipment shall be delivered on time according to the contract delivery time.
The user shall be notified within 5 days before the equipment is delivered to the designated place of delivery, and shall be informed in writing of the requirements for on-site installation conditions of the equipment. For the user to receive the goods, while preparing for installation.
2. Technical personnel arrangement plan:
After the goods are delivered to the designated delivery place, the technicians prepare for installation. After receiving the user received the goods and can be installed after the notice, with the fastest time (city: generally within 4 ~ 8 hours; Out-port: within 24 to 48 hours depending on the location) arrive at the user's place and unpack the goods together with the user, and unpack the goods together with the user's personnel according to the contract configuration list. After the count is correct, the machine is installed. The installation time is expected to be 3-5 days.
3. Acceptance inspection:
After the completion of installation, the equipment shall be accepted together with the user. And sign the acceptance form.
二、Technical training
Provide technical training to users and operators after installation. According to the characteristics of different equipment and the user's personal skills and understanding ability, after 3-5 days of free training, the user's technical and operating personnel can master it, the number of training in 2 to 4 people, the training place in the user's field training.
三、operation services
After the installation and technical training, the technical personnel will guide the user operators on site for 1 or 2 products according to the user's knowledge and if it is really necessary. So that user operators can better master. The on-site guidance service usually lasts 2 to 3 days.
四、 Warranty and maintenance
1, after receiving equipment users request service, 24 hours at any time to respond to technical consultation (including: telephone, network, fax, etc.). When necessary, technical personnel and user communication, after the necessary technical preparation, with the fastest time (city: generally within 4 ~ 24 hours; Out-port: within 24 to 48 hours depending on the location.
Shenzhen Deshisen printing equipment co., LTD.Team Welcoms you !
Our Company brings relevant professional top talent and technology together for a highly qualified professional team. We have R&D Dep., QC Dep., After-sale service Dep., Production Dep., and Sale Dep., as the expansion of our business, we welcome more friends.
